TRC Development

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Who is TRCD?

TRC is the first institute in Thailand that provides consulting and training services in the area of ​​systematic development of customer service in the country since 2006. It is a result of the collaboration of international customer service experts with more than 18 years of experience to share their knowledge to the public until now.

Past work
  • 1. There is a model used to develop a customer service system called the SEA Model (Service Excellence Avenue).
  • 2. There are more than 9 books on service development excellence distributed in leading bookstores nationwide.
  • 3. There are more than 600 articles on service development excellence.
  • 4. Developing personnel to have attitudes and skills in customer service according to international standards of more than 1,000 leading organizations.
  • 5. Provide service to customers with care and create a good impression on them.
  • 6. There are training courses that are used to develop comprehensive customer service skills and can be adapted to suit the type of business.
  • 7. Institutions that provide consulting services, training, coaching and evaluation in developing excellent organizations.
Company Profile

It is a registered consulting firm as a Category A consultant.

Number 2591 by the Public Debt Management Office Advisory Information Center, Ministry of Finance

  • บริการที่เป็นเลิศ (Service Excellence)
  • มาตรฐานการบริการ (Service Standard)
  • วัฒนธรรมบริการ (Service Culture)
  • พิมพ์เขียวบริการ (Service Blueprint)
  • บริการให้เกิดแบรนด์ (Branded Customer Service)
  • วัฒนธรรมองค์กร (Corporate Culture)
  • แผนการพัฒนาผู้นำ (Leadership Profile)
  • บุคลิกภาพผู้บริหาร (Personality Leadership)

Vision

It is an institution that provides knowledge services to government and private organizations for the development of excellent services, focusing on the development of service systems and personnel to raise the standards of Thai services to international standards.

TRC Services

  • CONSULTING
  • TRAINING
  • Service / Audit

Why choose TRC?

Because TRC is an institution that

  • 1. Expert has more than 10 years of knowledge and experience.
  • 2. Customized course design specifically for each organization's clients.
  • 3. Service Excellence We are dedicated to delivering service with heart, towards excellent service.
  • 4. Tangible results can be measured by setting key performance indicators (KPIs) and organizational development guidelines.
  • 5. PLAY & LEARN: We emphasize a fun and stress-free training atmosphere.

Team Members

Robert Wood

CEO and Co-Founder

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Mark White

HR executive

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James King

Head of Marketing

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Hotline : 082-730-8888

Mail us at contact@trcd.co.th

Address:

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